FAQS

FAQ Topics:
Lost in translation?

Checkout the ZIN Glossary for a breakdown of frequently used Zumba® terminology.

Zumba® wear Merchandise

Where is Zumba® wear merchandise sold?
There are three ways to purchase Zumba® wear merchandise:
  1. Purchase Zumba wear merchandise directly from your Zumba Instructor.
  2. Make your purchases online at zumba.com. Just go to our Shop section.
  3. Purchase Zumba wear merchandise when you attend a Zumba Instructor Training.
Can I order Zumba® wear merchandise online from anywhere in the world?
Yes. Please click on the Shop link on our site. After you click on the Shop link, you should immediately "Select Your Shipping Country." If you do not see your country listed, we do not currently ship to that country. Please note that after selecting your country, you may be re-directed to the online Shop of one of our authorized Zumba Wear product distributors around the world.

We recommend you purchase through one of our authorized Zumba Wear distributors so that you can receive merchandise faster, pay lower shipping costs and avoid customs documentation and/or fees.
How can I find information concerning the availability of past, current and future Zumba® wear styles?
We recommend checkingzumba.comevery two weeks to see updates on product availability.
What is the Zin™ member discount for Zumba® wear merchandise?
The discount varies from product to product. Please note that you have to be logged in to your ZIN™ account to receive your ZIN™ discount. If you are already logged in to your ZIN™ account, your discount will already be reflected in the price.
How can I receive my ZIN™ discount?
To receive your ZIN™ discount, please follow these steps:
  1. Visit zumba.com and go to the top of the homepage.zumba.comand go to the top of the homepage.
  2. At the top of the homepage, please enter your username and password.
  3. Once you are logged in, click on the Shop link, where you'll find Zumba® wear merchandise at great ZIN™ discounts. Once logged in, your discount will already be reflected in the price. Please let us know if you'd like to receive more information about this great opportunity. Just click on Support and go to "Contact Us" to send us an email.
How do I know what size to buy?
Because every product is different, please refer to the size chart located in the product description after you've clicked on the product.
If i bought a product at a Zumba® instructor training, how do i return or exchange it?
Please contact the Zumba® Education Specialist (ZES) who hosted your Instructor Training to find out if you can return or exchange the item. Please do not ship the item back to the Zumba Fitness corporate office as we cannot accept returns for any items not purchased on zumba.com.
Have more questions?
Contact us