• Inlandsbestellungen, die vor 17:00 Uhr (EST) bei uns eingehen, werden bis Ende des folgenden Werktags versandt. Bestellungen, die nach 17:00 Uhr (EST) oder an Feiertagen oder Wochenenden eingehen, werden innerhalb der nächsten zwei Werktage versandt.
• All orders received after 12:00 pm Central European Time will be shipped within two (2) business days. For example, an order placed at 7:00 pm Central European Time on Monday will ship out by the end of the day on Wednesday.
• All orders placed on E.U. holidays, weekends, or other holidays recognized by Zumba Fitness^® will be shipped within two (2) business days.
• In rare cases due to unforeseen events or circumstances, (e.g. extreme weather, shipping company delays, etc.) shipment times may be delayed.
• Ground shipments are delivered Monday through Friday (excluding holidays).
• Ground shipping to a physical address can take between two (2) and seven (7) business days, depending on the location.
• Express Saver is delivered Monday through Friday (excluding holidays).
• Express Saver: If offered, Express Saver is shipped out per the above criteria and is delivered the next business day (after shipped date) with no guaranteed arrival time.
• You will receive a Shipment Confirmation via Electronic Mail once your order has shipped containing your tracking number(s). The tracking number will be active within twenty-four (24) hours.
• On occasion Zumba Fitness may offer a Pre-Order option on a specified product. In the event of a Pre-Order special, Pre-Order items will be charged upon checkout. Once the advertised Pre-Order shipping period begins, you will receive your order within seven (7) business days (for ground shipments). Shipping dates cannot be guaranteed for pre-orders. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.
• Cancelling a Pre-Order: If you would like to cancel your Pre-Order, please contact our Customer Care Department via our Support Page and we will gladly provide you with a refund if your item has not yet shipped. If your item has shipped, please refer to our Rücksendungen.
• If the package is returned to us for ANY reason you will still be responsible for the original shipping and shipping VAT fees charged to you by Zumba Fitness. If your package is refused or returned to us unclaimed, we will refund the amount of your order, excluding shipping and handling charges.
• Zumba Fitness does not accept product exchanges. For more information on our Return Policy, please visit Rücksendungen.
• Es erfolgt keine Unterschriftenprüfung bei Zustellung. Der Kunde ist dafür verantwortlich, das Paket entgegenzunehmen. Falls der Kunde nicht anzutreffen ist, kann das Paket nach Ermessen des Zustellers an der Lieferadresse zurückgelassen werden.

VERSANDKOSTEN

Ground Shipments:

The Shipping Costs for ground service is a flat rate per Zone regardless of quantity.

Zone 1: All countries are within Zone 1 except those listed in Zone 2 below.
Zone 2: Bulgaria, Cyprus, Latvia, Lithuania, Malta, Romania, Turkey and Ukraine.

• Zone 1 ground shipping is € 7.95.
• Zone 2 ground shipping is € 12.95.

These rates do not include VAT. VAT, if applicable, will be automatically added to these shipping rates when you check out.

We reserve the right to change pricing at any time without prior notice. Certain items may include additional handling costs. These items include and are not limited to Toning Sticks, Toning Stick Bundles, DVD sets, and banners. Any special handling costs will be reflected at checkout.

Overnight Shipments: Express Saver varies by country and weight. We reserve the right to limit express shipping for certain items.