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Условия доставки

Order Processing

  • Все заказы, полученные до ПОЛУДНЯ ПО ВОСТОЧНОМУ СТАНДАРТНОМУ ВРЕМЕНИ, будут отправлены к концу следующего рабочего дня.

  • Все заказы, полученные после ПОЛУДНЯ ПО ВОСТОЧНОМУ СТАНДАРТНОМУ ВРЕМЕНИ, будут отправлены в течение двух рабочих дней.

  • Все заказы, размещенные в праздничные дни (США), выходные или другие праздники, признанные Zumba Fitness®, будут отправлены в течение двух рабочих дней.

  • В редких случаях из-за непредвиденных обстоятельств (таких как экстремальные погодные условия, задержки транспортной компании и т. д.) сроки отправки могут переноситься.

  • Плата за предварительные заказы будет взиматься в момент оформления заказа, а остальные товары будут отправлены в течение 1-2 рабочих дней с момента заказа. Как только начинается объявленный период предварительных заказов, вы получите свой заказ в течение 10 рабочих дней (для наземных доставок). Даты отправки предварительных заказов не могут быть гарантированы. В случае непредвиденных задержек, не зависящих от нас, ожидаемая дата отправки может быть изменена без предварительного уведомления.

  • Отмена предварительного заказа: Если вы хотите отменить свой предварительный заказ, мы охотно вернем вам деньги. Просто следуйте этим инструкциям:

  • Сначала вам нужно получить заказ.

  • Затем, используя наш лейбл бесплатной транспортировки, верните товар.

  • Как только мы получим товар обратно, мы возместим вам его стоимость.

*Only applicable orders placed within the United States.

SHIPPING METHODS & TRANSIT TIMES

  • Transit time count begins after the order is picked up. The ship day is day 0 in the count to calculate transit time. Deliveries are made Monday-Friday, excluding holidays. Transit times for Canada are dependent on routine customs clearance; exceptions may cause delay.

  • Express: Includes “Overnight”, “2-Day”, “3-Day” shipping options. Express service is not available for orders going to PO Box, US Territories, or military APO/FPO/DPO addresses. For Canada, the transit time for Express shipping is 1-2 business days.

  • Ground: 1-5 business days transit time. Ground service is not available to Canada, PO Box, US Territories, or military APO/FPO/DPO addresses.

  • Standard: 2-7 business days transit time for US and Canada. Orders going to a PO Box, US Territories, military APO/FPO/DPO, or rural area addresses may take longer to deliver.

NOTE: We do not ship to Canadian PO Boxes.

GENERAL

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  • Proof of signature is not required for delivery unless order exceeds $1,500 value. It is the responsibility of the customer to be available for receipt of the package. Packages may be left at the destination address at the discretion of the carrier. For Canada, shipments exceeding $2,500 CAD require verbal consent by customer to UPS Brokerage allowing formal entry to proceed at no additional charge to the customer.

  • Free Shipping Offer:

  • US Free Shipping Offer: Free standard shipping offer is valid on orders over $49.00 for shipments made to addresses located in the U.S. Free standard shipping is automatically applied to your order after other discounts are taken ​​and before taxes and handling charges are added.

  • Canada Free Shipping Offer: Free standard shipping offer is valid on orders over $149.00​ ​CAD ​for shipments made to addresses located in Canada. Free standard shipping is automatically applied to your order after other discounts are taken and before taxes and handling charges are added.

  • Offer subject to change or expiration at any time at Zumba's sole discretion. Not transferable or redeemable for cash or credit towards any purchase.

  • If your package is refused or returned to us for ANY reason, you will still be responsible for the original shipping fees charged to you by Zumba Fitness. If your package is refused or returned to us, we will refund the amount of your order, excluding shipping and handling charges. Zumba Fitness does not accept product exchanges. For more information on our Return Policy, please visit RETURN POLICY

SHIPPING COST

  • The Shipping costs for domestic Standard service is a flat rate of USD$6.50 per order shipped in the United States and $14.00CAD for orders shipped to Canada regardless of quantity.

  • The Shipping costs for domestic Ground service is a flat rate of USD$8.50 per order regardless of quantity.*

  • *Certain items may include additional handling costs. These items include and are not limited to; Toning Sticks, Toning Stick Bundles, DVD sets, banners, footwear, and large accessories. Any special handling costs will be reflected at checkout.

США: СТОИМОСТЬ ЭКСПРЕСС-ДОСТАВКИ

  • The price for express shipping is as follows:

Минимум (килограммы) Максимум (килограммы) День 3 День 2 За ночь
0 4 $15 $17 $33
4 6 $17 $22 $38
6 10 $22 $33 $55
10 15 $33 $42 $65
15 25 $43 $53 $72
25 1000 $63 $78 $99
  • The Shipping costs for Express service to Canada is a flat rate of $34CAD regardless of quantity.