FAQS

ZIN™ Play

What is the ZIN Play App?

The ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members.
With the app, you can:

• Access your ZIN Now videos, Volumes and Mega Mixes + sync your songs from iTunes
• Create and save your own playlists
• Customize your songs to include sound effects, cross-fades, trimming, and more
• Take it to your class and access your playlists without the need of wireless internet connection and more.

Who has access to the app?

The app is exclusively available to ZIN Members

How do I download the app?

You can download the app from the app store on your device.

Will my monthly ZIN™ fees change?

No, your monthly fees will not change. The app is free to all ZIN Members.

On what devices can I use the app?

The ZIN Play App is available on both iOS and Android phones

What will I be able to access in the ZIN Play App?

The ZIN Play App will allow you to access content from the following sources:

• ZIN Now- access your ZIN Volumes, Mega Mixes, monthly Specialty content and other bonus/extra content such as Flashback Volumes. If you are a physical subscriber for Volumes and Mega Mixes, you will not have access to this content from ZIN Now. STRONG® By Zumba content will also not be available on the ZIN Play App as STRONG® by Zumba is a separate program and its content will be available via the separate SYNC membership platform and benefits, which are created specifically to fulfill this program’s needs. Additionally, as STRONG® by Zumba music is delivered to instructors in perfectly synced Quadrants, there is no need to add or modify the music provided.
• iTunes - access your songs on iTunes
• Featured Playlists and Songs, exclusively available on the app

Will I have access to old ZIN™ Volumes & Mega Mixes?

No. Your old ZIN™ Volumes and Mega Mixes were delivered to you in physical DVD and CD format and we can only provide one song license per ZIN Member. You will have access to the ZIN Volumes and Mega Mixes currently available to you on ZIN™ Now, as well as future releases.

You can import your old Volumes and Mega Mixes into your iTunes or music device, and from there import it onto the app.

If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App?

If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration.

To receive immediate access to ZIN Volumes and Mega Mixes on the app you will need to make the switch to digital volumes on ZIN Now, visit zumba.com/zinnow.

Can I access my playlists from the ZIN™ DJ App content in the new ZIN Play App?

No, the ZIN™ DJ app does not integrate with the new ZIN Play App.

Can I download my content from the app onto my phone?

All of your app content will be available to stream - anytime, anywhere! You don't have to download content, leaving storage space available on your device.

How long will my playlists, music and videos be available?

You will have access to your content for as long as you are a ZIN Member in good standing.

Music and content integrated from ZIN™ Now will follow the same guidelines as on ZIN™ Now, which means content will be available for at least 7 years from when the file has was added to the ZIN™ Now platform.

Music and content integrated from iTunes or other music device will be available indefinitely, as long as you are a member in good standing.

What will happen to the ZIN DJ app?

As we focus on bringing and maintaining a better experience to you through the ZIN Play App, we will discontinue maintaining the pervious ZIN DJ App. We recommend rebuilding any playlists that you currently have in the ZIN DJ App directly into the new ZIN Play app.

What happens if I put my ZIN account on hold?

If you put your account on hold, we will hold on to the content for you. When your account reactivates, you will have all the content that you previously had as a ZIN™ Member in good standing. You will not have access to the ZIN Volumes and Mega Mixes that were released while your account was on hold.

What happens if I end my ZIN™ membership?

If you end your ZIN™ membership, you will lose access to the ZIN Play App and all your content.

How do I manage my preferences?

Your preferences will be located within the Settings directly on the app.

Will the songs and videos I designate as Favorites on ZIN™ Now appear as a Favorite in the ZIN Play App? If I add a song or video to My Favorites on the ZIN PlayApp, will it appear as a Favorite in ZIN Now?

Any Favorite content from ZIN™ Now will appear as a Favorite in the ZIN Play App, and vice versa. Any songs that you select as a Favorite on the ZIN Play App that do not originally come from ZIN Now (i.e.- content from iTunes or your other music devices) will not sync or appear within ZIN™ Now.