Terms and Conditions

*Last updated April 27, 2021.

ZUMBA^® INSTRUCTOR LICENSING PROGRAM REGISTRATION PAYMENTS

By accepting these terms and conditions through the completion of your registration for a live Zumba® Licensing Program session (“Licensing Program”), selecting a payment method, and entering your payment information, you hereby authorize Zumba Fitness, LLC (“Zumba”) to charge the selected payment method and the associated payment account you specified in your Licensing Program registration. Zumba offers several payment methods you can use to register for a Licensing Program including, but not limited to, credit cards, debit cards, and PayPal. Available payment methods vary by country. You understand that by registering for a Licensing Program your payment information will be retained in your account in the event you want to authorize its use in connection with future transactions with Zumba. Any coupon or promotional code for a discount off of the price of a Licensing Program session must be used at the time you pay for your original Licensing Program session. Coupon and promotional codes cannot be applied once a payment is made for a Licensing Program session.

PayPal. You can use the PayPal™ service to pay for your Licensing Program registration. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for purchases made using PayPal. Your credit card/bank numbers are not seen by Zumba.

PayPal Process
If you select PayPal as your payment method, you will continue through the standard checkout process and then automatically proceed to PayPal.com to complete your transaction. Once redirected to paypal.com, you will have a period of time to complete the payment before your order is cancelled.
For more information, visit the PayPal Help Center . Sign up for PayPal now..

LICENSE INFORMATION

Participants attending and successfully completing a live Licensing Program session will receive a Zumba® Instructor License. This document grants you the right to teach basic Zumba® classes for up to six (6) months (6 months from the date of the Licensing Program) and a limited non-transferable license to use the ZUMBA® trademark on your individual class schedule (proper use: Zumba® class).

Upon completion of the Licensing Program, you will be eligible to join the Zumba Instructor Network (ZIN™). The ZIN™ program provides numerous benefits and resources in the areas of marketing, continuing education, community, and entrepreneurship. Your membership allows you to teach Zumba® classes for a lifetime as long as you remain a ZIN Member in good standing. In addition, you will be granted a limited non-transferable license to use the Zumba® trademarks and logos, slogans, music, images and our world-class marketing materials.

ZIN™ Members attending and completing a Specialty Licensing Program (i.e., Aqua Zumba®, Zumba® Toning, Zumba Gold®, Zumba® Kids & Zumba® Kids Jr., Zumba® Step, Zumba® Gold-Toning or any other Specialty created by Zumba) will receive the corresponding 'Certificate of Completion'. This certificate grants you the right to teach the corresponding specialty Zumba classes for as long as you are a ZIN Member in good standing. You cannot transfer this right to any other person, company or association.

More information about ZIN Membership will be provided during the Licensing Program.

CANCELLATION, TRANSFER, RESCHEDULING AND NO SHOW POLICIES

Cancelling a Licensing Program Registration - You can cancel a Licensing Program registration at any time prior to the date of your original Licensing Program session. If you cancel your registration within such time frame, you will be refunded the amount you paid for your Licensing Program registration less a $75.00 USD processing fee. For example, if you paid $250.00 USD for your registration, you will receive a refund of $175.00 USD. If you choose to process your cancellation by phone, an additional $15.00 USD processing fee will apply. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. You CANNOT cancel a registration after the date of your Licensing Program session; accordingly, NO refunds will be issued once the Licensing Program date passes.

Transferring to New Licensing Program - You can put your registration "on hold" any time prior to the date of your original Licensing Program session for the sole purpose of transferring to another Licensing Program session. If you do not put your registration "on hold" prior to the date of your original Licensing Program session, and you do not attend the Licensing Program, your registration will automatically be put "on hold" and you will NOT receive a refund. Once you go "on hold", you will have one (1) year from the date you originally registered for a Licensing Program session to transfer to another Licensing Program. If you transfer to another Licensing Program using Zumba's online self-serve option, you will incur a $30.00 USD processing fee. If you choose to process your transfer by phone, an additional $15.00 USD processing fee will apply. When transferring to a new Licensing Program session, you are responsible for any difference in price between the original Licensing Program session you had registered for and the Licensing Program session you are transferring to. For example, if you signed up at an early bird rate and the new Licensing Program session is at a rush rate, you will be charged the difference in addition to the applicable processing fee(s). To proceed with your transfer, please log into your Instructor Account on www.zumba.com. If you do not transfer to and successfully complete a Licensing Program within one (1) year from the date you originally registered for a Licensing Program session, your ability to transfer to a new Licensing Program session expires and you will lose the money you paid for the Licensing Program.

Rescheduling a Licensing Program – Zumba® reserves the right to cancel and/or reschedule a Licensing Program session at any time. Any registration fees paid by you to Zumba® for a cancelled Licensing Program session will be refunded or may be transferred in the event of rescheduling. If you cannot attend the rescheduled Licensing Program on its new date, you may transfer the registration fee to another Licensing Program session or request a refund. Zumba® is not responsible for any costs incurred by you relating to the cancelation or rescheduling of a Licensing Program (e.g. travel expenses, hotel costs, change and cancellation fees, etc.).

No Show Fee – You are able to cancel your training registration, transfer to another training or put it on hold up until 24 hours before the training start time. If you do not cancel, transfer or put your registration on hold prior to 24 hours before the training start time and you do not show up for the training, you will be charged a $30.00 USD "No Show Fee". The $30.00 USD will be deducted from the amount you paid for the training. As a result, the amount you will have available to apply toward the cost of another training or get refunded (less the cancellation fee) will be reduced accordingly.

If your payment is processed in U.S. Dollars as indicated in the check-out page, even though the price may have been shown in your local currency, the amount refunded or transferred per the Cancellation, Transfer, and Rescheduling Policy set forth herein will be calculated and processed in U.S. Dollars. Zumba is not responsible for the effect this may have on the amount refunded or transferred when converted to your local currency due to currency fluctuations.

FITNESS EDUCATION/CERTIFICATION REQUIREMENTS

Zumba does not mandate that a participant in a Licensing Program have a professional certification or license. It is your responsibility to be informed of, comply with, or obtain any regulatory, tax, fitness or educational requirements, qualifications, certifications or licenses needed to conduct business or teach Zumba classes according to the laws and regulations where you conduct business or teach, or any requirements mandated by your employer.

INCLEMENT WEATHER POLICY

Zumba, in conjunction with the Licensing Program session host facility, will determine if a Licensing Program session should be cancelled due to inclement weather. If a Licensing Program session is cancelled, the participants will be notified by 8pm the evening before the Licensing Program. If the Licensing Program session is not cancelled, but the weather becomes severe overnight, the Zumba® Education Specialist (“ZES™”) will send an email to all participants the morning of the Licensing Program session. In any event, a participant should not take any risks to his/her safety. If the Licensing Program is cancelled, the ZES will contact each participant to discuss transfer or refund options (processing fees will be waived). If the Licensing Program is not cancelled, and a participant cannot make it due to inclement weather in his/her area, the ZES will contact the participant after the Licensing Program to discuss options. Zumba is not responsible for any costs incurred by you relating to the cancellation or rescheduling of a Licensing Program session due to inclement weather.

PERSONAL INFORMATION

In order to maintain the quality and value of the Licensing Program and the ZIN™ Program, Zumba may provide your personal information, including, but not limited to your name and email address, to third-parties solely for the purpose of them sending you surveys and questionnaires on behalf of Zumba. The provision of such information shall be governed by the Zumba’s privacy policy, which is available on www.zumba.com. By registering for a Licensing Program, you consent to Zumba providing your personal information, as described above, to such third parties.

AGE REQUIREMENTS

A participant must be 18 years or older to attend any Zumba® Instructor Training. A 15, 16- or 17-year-old may attend a Zumba Basic Instructor Training on their own, but they must have a letter from their parent, and both the parent must sign the liability form at the Instructor Training. If you are 15, 16 or 17 years old, contact the trainer for your Instructor Training to coordinate receiving the letter from your parent and having the liability form signed at the Instructor Training.

For more information, please visit our Frequently Asked Questions