Strong by Zumba

Return Policy


At Zumba Fitness®, we want you to be completely satisfied with your purchase. That's why, under our Return Policy, you can return any regular-priced merchandise (excluding gift cards and accessories) you purchased on zumba.com - for any reason - within 30 days of the delivery date for a full refund of the purchase price when you use the free return shipping label provided.* (Gift cards and accessories are non-returnable.)

To read our complete Return Policy, please click here.

We're happy you've chosen to make a purchase from Zumba Fitness. You can rest assured you're getting top-quality merchandise and feel 100% confident you can return your purchase if needed.

Thank you for your patronage.

*Certain rules and restrictions apply. See Zumba Fitness, LLC Return Policy for full details. No exchanges permitted.

To return your merchandise:

If you are in Europe, please click here for Return instructions.

You will need to follow the steps below and return your merchandise through our online returns process. You'll also need your receipt with your order number. You will be able to view steps 1-4 as you complete your online transaction. Steps 5-6 will be printed on your Return Confirmation.

  1. Enter your order number as it appears on your receipt, and your 5 or 9-digit shipping postal code, and click Submit
  2. 2-Make any necessary Ship From changes and enter the quantity (per item) being returned.
  3. 3-Select the main reason for your return and click Submit.
  4. Print out your Return Confirmation and pre-paid FedEx return shipping label.
  5. Pack your return merchandise securely, place your completed Return Confirmation printout inside, and seal the package.
  6. Affix your FedEx return shipping label to the package. Make sure no other tracking labels are visible.