Your first stop for answers should be our new Frequently Asked Questions section. We often add new topics and questions, so if you have not browsed through the FAQs in a while, give them another visit.
The best way to get in touch is via our automated contact page.
Customer Support is available from 8:00am to 8:00pm EST, Monday through Friday, excluding holidays. Our U.S. Customer Care telephone number is 954-925-3755.
Our International Support Team will be closing at 5PM (GMT) on June 18th. Should you have any questions or concern, you can still send our Support Team an email via our Contact Page.
People in the following countries can call the direct phone numbers as listed below on Monday through Friday, excluding holidays. Our live International Support Team support the following languages:
Czech, Danish, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish
| PAÍS | Direct Phone Numbers | Horario de atención |
| Australia | + 61 / 261403417 | 4:30pm - 1:00am (Melbourne time zone) |
| Austria | + 43 / 12297465 | 8:30am - 6:00pm |
| Barcelona | + 34 / 932201461 | 2:00pm - 2:00am |
| Brazil (Rio) | + 55 / 552139585548 | 11:00am - 8:30pm |
| Brazil (Sao Paulo) | + 55 / 551139564728 | 11:00am - 8:30pm |
| Canada - English Only | + 1 / 647-800-6776 | 8:00am -8:00pm |
| Francia | + 33 / 182882610 | 8:30am - 6:00pm |
| Alemania | + 49 / 3031877831 | 8:30am - 6:00pm |
| Italia | + 39 / 0694801267 | 8:30am - 5:00pm |
| Madrid | + 34 / 911238780 | 2:00pm - 2:00am |
| Mexico City | + 52 / 5546319999 | 8:00am - 8:00pm |
| Nueva Zelanda | + 64 / 48310736 | 6:30pm - 3:00am |
| Suiza | + 41 / 315087042 | 8:30am - 6:00pm |
| Reino Unido | + 44 / 2036424672 | 7:30am - 5:30pm |
| Estados Unidos | + 1 / 954-925-3755 | 8:00am - 8:00pm |
Canadian phone lines are for general Zumba Fitness related inquiries only. For questions regarding Zumba Shop Canada ORDERS, please visit the CONTACT page at www.zumbashop.ca.