Your first stop for answers should be our new Frequently Asked Questions section. We often add new topics and questions, so if you have not browsed through the FAQs in a while, give them another visit.
The best way to get in touch is via our automated contact page.
Customer Support is available from 8:00am to 8:00pm EST, Monday through Friday, excluding holidays. Our U.S. Customer Care telephone number is 954-925-3755.
People in the following countries can call the direct phone numbers as listed below on Monday through Friday, excluding holidays. Our live International Support Team support the following languages:
Czech, Danish, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish
| Country | Direct Phone Numbers | Hours of Operation |
| Australia | + 61 / 261403417 | 4:30pm - 1:00am (Melbourne time zone) |
| Austria | + 43 / 12297465 | 8:30am - 6:00pm |
| Barcelona | + 34 / 932201461 | 2:00pm - 2:00am |
| Brazil (Rio) | + 55 / 552139585548 | 11:00am - 8:30pm |
| Brazil (Sao Paulo) | + 55 / 551139564728 | 11:00am - 8:30pm |
| Canada - English Only | + 1 / 647-800-6776 | 8:00am -8:00pm |
| France | + 33 / 182882610 | 8:30am - 6:00pm |
| Germany | + 49 / 3031877831 | 8:30am - 6:00pm |
| Italy | + 39 / 0694801267 | 8:30am - 5:00pm |
| Madrid | + 34 / 911238780 | 2:00pm - 2:00am |
| Mexico City | + 52 / 5546319999 | 8:00am - 8:00pm |
| New Zealand | + 64 / 48310736 | 6:30pm - 3:00am |
| Switzerland | + 41 / 315087042 | 8:30am - 6:00pm |
| United Kingdom | + 44 / 2036424672 | 7:30am - 5:30pm |
| United States | + 1 / 954-925-3755 | 8:00am - 8:00pm |
Canadian phone lines are for general Zumba Fitness related inquiries only. For questions regarding Zumba Shop Canada ORDERS, please visit the CONTACT page at www.zumbashop.ca