Your first stop for answers should be our new Frequently Asked Questions section. We often add new topics and questions, so if you have not browsed through the FAQs in a while, give them another visit.
The best way to get in touch is via our automated contact page.
Customer Support is available from 8:00am to 8:00pm EST, Monday through Friday, excluding holidays. Our U.S. Customer Care telephone number is 954-925-3755.
People in the following countries can call the direct phone numbers as listed below on Monday through Friday, excluding holidays. Our live International Support Team support the following languages:
Czech, Danish, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Korean
|Country||Direct Phone Numbers||Hours of Operation|
|Australia||+ 61 / 261403417||9:30 am to 7:30 pm (Melbourne time zone)|
|Austria||+ 43 / 12297465||8:30am - 6:00pm|
|Spain (Barcelona)||+ 34 / 932201461||2:00pm - 2:00am|
|Brazil (Rio)||+ 55 / 552139585548||8:00am - 4:00pm|
|Brazil (Sao Paulo)||+ 55 / 551139564728||8:00am - 4:00pm|
|Canada - English Only||+ 1 / 647-556-2174||8:00am -8:00pm|
|France||+ 33 / 182882610||8:30am - 6:00pm|
|Germany||+ 49 / 3031877831||8:30am - 6:00pm|
|Italy||+ 39 / 0694801267||8:30am - 5:00pm|
|Spain (Madrid)||+ 34 / 911238780||2:00pm - 2:00am|
|Mexico (Mexico City)||+ 52 / 5546319999||8:00am - 8:00pm|
|New Zealand||+ 64 / 48310736||9:30am - 7:30pm|
|Poland||+ 48 / 222098973||8:30am - 5:00pm|
|Russia||+ 7 / 4954022482||9:00am - 5:30pm|
|Switzerland||+ 41 / 315087042||8:30am - 6:00pm|
|United Kingdom||+ 44 / 2036424672||7:30am - 5:30pm|
|United States||+ 1 / 954-925-3755||8:00am - 8:00pm|
Canadian phone lines are for general Zumba Fitness related inquiries only. For questions regarding Zumba Shop Canada ORDERS, please visit the CONTACT page at www.zumbashop.ca